The hotel is conveniently situated just a 15-minute walk from Hamburg city centre and the main station. There is a bus stop within 10 metres of the hotel and an S-Bahn station within 500 metres. Hamburg Hauptbahnhof station is around 1.4 km and theatres, clubs and bars can be found 4 km away at the Port of Hamburg and Reeperbahn. Hamburg Airport is approximately 16 km away and Lubeck Blankensee Airport some 77 km away. Bremen Airport is about 119 km away and Erfurt Airport and Halle Airport are some 360 km and 338 km away respectively.
The hotel was renovated in 2012. The hotel features 83 accommodation units. Guests of the hotel are welcomed in the lobby, which has a 24-hour reception and a 24-hour check-out service. A lift provides easy access to the upper floors. Amenities include a safe. Internet access and wireless internet access are available in the public areas. Gastronomic options include a restaurant, a breakfast room, a cafe and a bar. Shopping facilities are available. Parking facilities available to guests include a garage (for a fee) and a car park (for a fee). Other services include a laundry.
All rooms feature air conditioning, central heating and a bathroom. Each accommodation unit features a double bed or a queen-size bed. A desk is also available. An ironing set is also available to guests. Each accommodation unit offers internet access, a telephone, a TV, a radio and wireless internet access. Each of the bathrooms features a shower, a hairdryer and a magnifying mirror.
The establishment offers breakfast as a bookable board option. The hotel additionally offers snacks.
The following credit cards are accepted at the hotel: American Express, VISA, Diners Club and MasterCard.